eCommerce And Retail


According to eMarketer’s latest forecasts, worldwide business-to-consumer (B2C) ecommerce sales will increase by 20.1% this year to reach $1.5 trillion. Growth will come primarily from the rapidly expanding online and mobile user bases in emerging markets, increases in m-commerce sales, advancing shipping and payment options, and the push into new international markets by major brands. Given these facts, it is essential for everyone to have not just physical presence, but presence across both Web and Mobile world.

Valuelinked’s solutions are aimed at helping customers found online and across mobile platforms, use more responsive technology, convert traffic into customers, develop highly engaged customers, drive more repeat purchases, analyze how your marketing dollars are contributing to the bottom line and unified experiences across all sales channels.

Following are our services for eCommerce companies.

  • UI Design and Page layouts
  • Web and Mobile stores development
  • Integrations with 3rd party eCommerce platforms like CommerceHub
  • CRM Integrations and Calls
  • Social Media Integration and Appointment Scheduling
  • Sales tracking, report generation and quick book integration
  • Shopping cart and payments
  • Voice and Video chat
  • Inventory management and order tracking applications
  • Support ticket management platform


The retail sector is also one of the biggest users of Information and Communications Technology (ICT), and thus a driver of innovation.The retail sector has recently experienced dramatic technological changes and substantial growth.

The best way to engage shoppers at the moment of peak purchase interest starts with integrating detailed data relevant to each customer’s present interests. The current tech buzzword, “Big Data,” is the new competitive advantage, as shoppers leave data trails everywhere, interacting and transacting across channels – thus the new emphasis on combining data from multiple relevant sources as a basis for analytics-driven strategy and tactics. With integrated data, you get the most intelligent answers to your complex business questions — and maximize relevance in the customer engagement process.

ValueLinked’s retail services are aimed at helping retails develop innovative and adopt technology solutions that are aimed at process development, maintenance and improving the shopping experience in stores.

Our services are:

  • Omni channel retailing
  • Mobility solutions for distributed order management, enterprise inventory visibility, Workforce management and same day fulfillment
  • Big Data solutions for implementing shopper movement, dynamic pricing, user specific discounts and Personalization
  • BLE and Beacon technology solutions for personalized notifications, supply chain and merchandising planning
  • Loyalty programs
  • Social Media management for product development, customer feedback, marketing campaigns and customer engagements
  • Point of Sales, Video and Kiosk solutions